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1. When should I file a complaint?

• If your landlord has demanded an increase that you believe is unfair


• If your landlord wants to charge you for utilities / services when they used to be included in the rent or are shared by all tenants


• If you believe that your present rent is unfair because your apartment has unsafe and unhealthy conditions, or conditions which violate the housing code

2. Who may file a complaint with the Fair Rent Commission?

Only tenants may file a complaint with the Fair Rent Commission. Any tenant who lives in Norwalk may file a complaint; you do not need a written lease. You do not need a lawyer to file a complaint.