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Yes, we accept all major credit cards and checks.
Building permits are handled by appointment only. Trade permits can be taken out between 8:30 am and 10:30 am.
FEMA produces Flood Insurance Rate Maps (FIRMs) that are best viewed digitally. We recommend you head to FEMA's Flood Map Service Center webpage where you can search by address to find maps of your area.
To learn more about special flood hazard zones in Norwalk, there are additional resources here on the Planning & Zoning webpage.
We recommend you call the Conservation Office at (203) 854-7744 to discuss the scope of your project. Permit level is determined by a variety of factors, including the proximity of all activities to the water resource, the amount and type of activity, the total cubic yards of material displaced, and the existing character of the land where the activity is proposed.
Bill and payment information is available online.
Please view the following document for yard waste collection schedule & guidelines.
The Yard Waste Site is located at: 15 S. Smith St. Norwalk, CT 06851
The Norwalk Transfer Station is located at: 61 Crescent St. Norwalk, CT 06851
The Disposal Pass is required at the Norwalk Transfer Station and Yard Waste Site, please see additional information on webpage for Disposal Pass.
Please call Customer Service at 203-854-3200 to request your first recycling cart.
Additional recycling carts can be purchased for $65 from City Carting:30 Meadow StreetNorwalk, CT 06851
Residents can recycle old or used electronics at the Norwalk Transfer Station:61 Crescent St.Norwalk, CT 06851
For motor vehicle tax information, contact the tax collector at: 125 East Ave. Room 105 Norwalk, CT 06851 Ph: (203) 854-7731
You can also look up this information online.
During a hurricane or other natural disasters, Brien McMahon HS on Highland Ave, is the primary emergency shelter. Because resources to staff, 2 shelters at once may be limited, we open BMHS first, then would open Norwalk High. The shelter will have cots and wool blankets, but we recommend residents pack a 'go-kit' with clothes, pillow, medication and sleeping bag, etc. Both shelters are pet-friendly, but residents must bring crates and basic supplies for their pets.
In a coastal storm, such as a Hurricane or Nor'easter, evacuations of coastal areas in South and East Norwalk and Rowayton may be needed. The City will use the Code Red notification system as well as media (radio and tv) to alert residents. Fire and Police may also assist. Specific directions would be provided at the time of evacuation.
The Notify Norwalk service allows authorized civic leaders to create and rapidly disseminate time-sensitive messages to every telephone number stored in the notification database. With the Notify Norwalk service, authorized users can send thousands of messages in minutes.
It allows individuals to minimize post-flood disaster disruptions and recover more rapidly. For example, homes built to NFIP standards incur less damage from floods. And when floods do cause damages, flood insurance protects the homeowner’s investment, as it did for the more than 200,000 Gulf Coast residents who received more than $23 billion in payments following the 2005 hurricanes.
Mitigation planning also lessens the financial impact on individuals, communities, and society as a whole. For example, a recent study by the Multi-Hazard Mitigation Council shows that each dollar spent on mitigation saves society an average of four dollars.
For businesses, we only store one main phone number. For residents, we may have more than one number that belongs to you in the database. Additionally, you may request to have a secondary number be entered into our database for priority calling.
Notify Norwalk is a service provided by Emergency Communication Network (ECN). This company takes security and privacy concerns very seriously and does not sell, trade, lease, or loan any data about our clients to any third party. From a technical perspective, we utilize multiple physical and virtual layers of firewalls to maintain data security. ECN only utilizes secure transmissions with its customers. No confidential information is ever transmitted between ECN and its customers using e-mail or FTP, but rather always utilizes either a VPN tunnel or SSL. Data is hosted in state-of-the-art facilities which require photo identification, thumb-print recognition, keyed access, and are manned 24 hours a day, seven days a week with full-security personnel. All data is encrypted prior to being placed on tape for offsite storage. ECN also retains an external, independent security firm to perform annual security audits.
We may conduct periodic tests to assure that messages are being delivered to numbers in the notification database.
In general, calls are sent to the primary number only, but we also have the ability to call multiple numbers for each resident or business when requested by the resident or business. Please contact the Office of Emergency Management at (203) 854-0238 to provide us with that information.
If, after several attempts the call does not successfully go through, the system will stop attempting to call.
When you receive the next call, say “hello” once, and turn down the volume of your radio / television or press the mute button on your telephone to allow full message delivery.
Click on the oil tank lookup to find more information.
Please view the following document for yard waste guidelines.
The Yard Waste Site is located at:15 S. Smith St.Norwalk, CT 06851
The Norwalk Transfer Station is located at:61 Crescent St.Norwalk, CT 06851
The City of Norwalk has two grant processes for nonprofit organizations. The first is administered through Norwalk’s Finance Department. Contact Director of Management and Budgets at (203) 854-7708 for more information. The second grant process is the CDBG Program, administered by the Norwalk Redevelopment Agency. For more information go to the Redevelopment Agency grants website or call (203) 854-7810 ext. 46781.
The Health Department tests well water (not city water) for bacteria only on a fee-for-service basis. Tests for chemicals or other elements must be done by a private laboratory.
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The Norwalk Museum is located in the old city hall building at the intersection of North Main and Marshall Street, in South Norwalk at: 41 N. Main St. South Norwalk, CT 06854
Yes, the museum is handicap-accessible. Please park in the parking lot off Marshall Street, behind the museum building and enter up the ramp, located on the left rear side of the building. Please use the call box and follow the directions to be buzzed in. There are handicap-accessible bathrooms and an elevator.
The museum parking lot is located off Marshall Street and behind the building. The parking is free but with limited parking spots. In the area, you may also park at the municipal Webster Street Parking or the Maritime Parking Garage - both are near the Museum.
Unemployment claims are processed through the Connecticut Department of Labor. Submit an unemployment claim.
The closet office to the City of Norwalk is located at: 2 Lafayette Sq. Bridgeport, CT Ph: (203) 455-2700
The City of Norwalk performs background checks on those individuals applying for all positions. While a criminal conviction will not automatically disqualify you, failure to honestly answer questions about criminal convictions constitutes falsification of an application and will automatically disqualify you from consideration by the City of Norwalk now and in the future. Therefore, you need to be sure you honestly and thoroughly complete all questions about criminal convictions.
You are welcome to come to Personnel department, 125 East Avenue, Room 123 where staff will work with you to create an online application. Also, if you are a first time user you may want to print the application instructions, which provides illustrated step-by-step instructions.
NeoGov is best viewed with Microsoft Internet Explorer 5.0 or higher. If you are using Firefox or other browsers you may experience intermittent problems when used on our site. Mac users should try other browsers like Internet Explorer 5.1 for the Mac or Safari.
If you still need assistance after trying Internet Explorer, please call NeoGov at 888-NEOGOV1 or 888-636-4681.
Shortly after you have submitted your application, you should receive an email stating we have received your application. If you do not, you can log back into your account and click on the “Application Status”. You will see the positions you have applied for with the City of Norwalk. If you do not see the application listed, you need to try to submit again.
We do not accept applications submitted through email, fax, or mail. Only applications submitted through our online recruiting system will be considered. Job Openings
Once you have submitted your application, you can view the status at any time by logging into your account. Once you have logged in, click on “Application Status”.
•Special Requirements: Some job announcements include mandatory requirements for licenses, bilingual ability, certificates, etc. A candidate must meet these requirements in order to be considered for the job opening.
The RECORDS UNIT window is located in the front lobby (to the left) of Police Headquarters at 1 Monroe Street, Norwalk CT 06854. Email - firstname.lastname@example.org OR CALL (203) 854-3009 or (203) 854-3151 - Clerks may be busy at the window, please leave a message with your return phone number.
HOURS: Monday - Friday; 8:30am - 4:00pm BY ONLINE APPOINTMENT ONLY - CLICK HERE TO BOOK AN APPOINTMENT - Online Appointment System Choose the Records Unit calendar. Closed from 12:00 - 1:00 pm and on City observed holidays.
FEES: $.50 cents per page for all reports - CASH ONLY - No Bills larger than $10 bill. No Credit Card or Apple Pay accepted.
ACCIDENT REPORTS: Are available online for an additional fee - CLICK HERE https://www.buycrash.com/ You must have the case number to use this service. Enter the full digit case number including zeros. example 230000XXXX.
Freedom of Information Requests: A request can be filed by using the City of Norwalk link - CLICK HERE https://www.norwalkct.gov/forms.aspx?fid=123 OR - FAX your request to the Records Unit at (203) 854-3090. Make sure to include your email for a response.
* PLEASE ALLOW 10 DAYS FOR MOST REPORTS TO BE COMPLETED AND APPROVED BY A SUPERVISOR.
** Some reports cannot be released due to pending investigations OR are regulated by state statutes. Information may also be redacted in accordance with state statutes.
Fingerprinting services, for any purpose, are provided ONLY for bona fide permanent NORWALK RESIDENTS. You Must present a valid State of Connecticut Driver License or Identification Card with a Norwalk address. If you have moved to Norwalk, please follow all State DMV laws and properly change your address prior to getting fingerprinted.
We will only fingerprint Non-Residents as a condition of employment with a Norwalk Company but you MUST bring a letter from the Company on their letterhead that includes your name and purpose of fingerprinting as proof. We will also fingerprint a Non-Resident Business Owner that requires fingerprinting to meet a license requirement. A Non-Resident property owner is not eligible.
LOCATION: Norwalk Police Headquarters – 1 Monroe Street, Norwalk CT 06854 – Records Division window.
FINGERPRINTING HOURS: BY ONLINE APPOINTMENT ONLY (See Step # 2)
WALK-INS WILL NOT BE ACCEPTED.
Tuesday: 9:00am – 12:00pm & 1:30pm – 4:00pm
Wednesday: 9:00am – 12:00pm & 1:30pm – 4:00pm
*Please arrive 5 minutes prior to your appointment start time so your paperwork can be checked. The appointment starts at the beginning time of your appointment slot. If you arrive more than 5 minutes late for your appointment, you will not be fingerprinted as your lateness will interfere with the next appointment slot.
FEES: $15 per Applicant Transaction Number (ATN) on the Livescan machine or $15 for the first 2 fingerprint cards printed. Then $5 per card after initial 2 cards fee. PAYMENT ACCEPTED – CASH; DEBIT/CREDIT CARD
STEP # 1: YOU MUST FIRST REGISTER ON THE STATE OF CT CCHRS FlexCheck SITE** - CLICK HERE - http://ct.flexcheck.us.idemia.io/cchrspreenroll and enter your 8 digit Service Code. The Service Code should match the purpose of your fingerprinting and will be issued by the Agency or Employer that is requiring you to be fingerprinted for employment or an application. The Service Code is specific to each Business, Agency or Town and cannot be shared. Once you complete the registration process on FlexCheck and pay the State and Federal fees, you will receive an APPLICANT TRANSACTION NUMBER (ATN).
**YOU DO NOT NEED TO REGISTER ON THE STATE OF CT CCHRS FlexCheck IF: You need to be fingerprinted for another State that provided cards or need FBI fingerprint cards for Immigration; ATF; Federal or Out of State Applications such as- Nursing – Insurance – Finance – Employment – Pistol Permits. Go to STEP # 2.
SERVICE CODES FOR NORWALK APPLICATIONS ONLY:
NORWALK TEMPORARY PISTOL PERMIT APPLICANT: E91E - 8915
NORWALK MASSAGE THERAPIST / EMPLOYEE: F74B - CBF5 Massage Therapist Instructions
NORWALK PAWNBROKER LICENSE: 2CD5 - D4AE
NORWALK PRECIOUS METALS/STONES LICENSE: 9BF0 - 6532
NORWALK SECOND HAND DEALER LICENSE: A304 - 397B
COMMON STATE OF CT SERVICE CODES: (LISTED ON THEIR WEBSITES)
LETTER OF GOOD CONDUCT: 2F3A - 90FBDMV PUBLIC PASSENGER ENDORSEMENT: 618E - A155BOARD OF PARDONS/PAROLE: 96E0 - A9E5
You MUST bring this Applicant Transaction Number to your fingerprint appointment by either printing out the email response or producing it on your cell phone at the Records Unit window.
WE CANNOT OPEN THE FINGERPRINT MACHINE WITHOUT YOUR APPLICANT TRANSACTION NUMBER (ATN) AND YOU WILL NOT BE FINGERPRINTED.
STEP 2 - BOOK YOUR FINGERPRINT APPOINTMENT DAY/TIME HERE - CLICK ON LINK - Fingerprinting Online Scheduling - AND CHOOSE THE FINGERPRINTING CALENDAR. (or type in "NORWALK ONLINE APPOINTMENT HUB" in your browser)**Note: When booking, you will receive an email from "Norwalk Online Appointment" (also check your Junk Inbox). You must click on the blue word "CONFIRM" within 24 hours to lock in the appointment or it will be purged. If a calendar month has no appointment times showing - click NEXT MONTH on the top right of calendar.
** NOTE: MOISTURIZING HANDS FOR SEVERAL DAYS PRIOR TO YOUR APPOINTMENT WILL HELP WITH THE QUALITY OF YOUR PRINTS.
BAD WEATHER POLICY: We will mirror the Norwalk Public Schools for the day in question. If the Schools are closed for the Day - Fingerprinting will be Canceled for that Day. If the Schools have a Delayed Opening - the morning session of Fingerprinting will be Canceled. If the Schools have an early Dismissal - the afternoon session of Fingerprinting will be Canceled. https://norwalkps.org/
If you receive an email of potential Bad Weather and potential cancellations - you might want to book an appointment for the following week.
Any questions can be directed to the Norwalk Police Identification Unit at (203) 854-3019 and leave a message for a return call.
The Norwalk Police Department only issues 60 Day Temporary State of Connecticut Pistol Permits to bona-fide Permanent Residents of the City of Norwalk. This would mean that your Driver License / Identification Card and any Motor Vehicle(s) are registered in the State of CT with a City of Norwalk address. Non-Resident Property/Business owners are not eligible and must apply to the town in which they reside or to DESPP if an Out of State resident. You Must be 21 years of age at the time you are fingerprinted. See the listed steps below and follow in that order.
**ALL ISSUED TEMPORARY PISTOL PERMITS EXPIRE 60 DAYS AFTER THE DATE SIGNED ON THE PERMIT. IF YOU FAIL TO PICK UP YOUR PERMIT WITHIN THE 60 DAYS OR FAIL TO GO TO the CONNECTICUT STATE POLICE AND CONVERT THE TEMPORARY PERMIT WITHIN THE 60 DAYS WE WILL NOT RE-ISSUE ANY PERMIT.
YOU WILL HAVE TO RE-APPLY FROM THE BEGINNING AND BE FINGERPRINTED AND SUBMIT A NEW APPLICATION.
UNDER STATE LAW 29-28(b) - "No person may apply for a temporary state permit to carry a pistol or revolver more than once within any twelve-month period...". You MUST wait 12 months from the date of your original application submission to re-apply. It is your responsibility to provide a working phone number and to have a working voicemail system.
STEP # 1 - You Must first complete a Pistol Safety Course that has been approved by the State of Connecticut Special Licensing and Firearms Unit that includes "Live Fire" and receive a certificate. For more info, click on the link to see the requirements and approved instructors. Frequently Asked Questions - Pistol Permits (ct.gov) Click on link to view "Invalid NRA Certificate" example. This certificate has not been accepted since 2016 and is no longer recognized by the NRA. EFFECTIVE JULY 1ST, 2024 - THE COURSE CERTIFICATE DATE MUST BE WITHIN 2 YEARS OF THE DATE OF THE APPLICATION SUBMISSION TO BE ACCEPTED BY STATUTE.
STEP # 2 - Complete a State of Connecticut Pistol Permit application (form DPS-799-C) and have it Notarized. Answer all questions. Incomplete answers can be subject to a denial or arrest for False Statement as indicated on page 4 of the application.
Pistol Permit Application and Instructions - Click here to print an application and instructions or you can pick one up at the Norwalk Police Front Desk.
STEP # 3 - You MUST Pre-Enroll with the State of Connecticut Criminal History Request System and pay for your State of CT and FBI fingerprint background checks before you can be fingerprinted. This site is called the CCHRS Flexcheck system. If you fail to pre-enroll, you will not be fingerprinted as the machine will not open. This is NOT the Pistol Permit Application, that is in Step # 2 link. This is to get fingerprinted.
The CCHRS Flexcheck website is at the following link: https://ct.flexcheck.us.idemia.io/cchrspreenroll
ENTER SERVICE CODE – E91E-8915 (Norwalk Police Temporary Pistol Permit code) to get started. This code is only for Norwalk Residents.
Complete the required information and pay the State ($75) and FBI ($13.25) fees online (no longer collected at the Police Dept.).
PRINT OUT – APPLICANT TRANSACTION NUMBER (ATN) – YOU MUST BRING THIS TO THE FINGERPRINT APPOINTMENT!!!
STEP # 4 – Book an Online Fingerprint Appointment by clicking here: Fingerprinting Online Scheduling or type "Norwalk Online Appointment Hub" into your search browser and choose the Fingerprint Services calendar.
You will need to bring the completed and notarized application (and all materials listed in the instructions) along with the Application Transaction Number (ATN) and pay the $70 fee to the Norwalk Police Department at the time of fingerprinting. If you are missing any documents, you will not be processed and will have to re-book an appointment.
Request Must be in writing to the Norwalk Police Department - One Monroe Street, Norwalk CT 06854 - Attention Records Unit.
FEE: $5 per CD - check payable to: City of Norwalk.
Information Required for Request: Case Number, Date of Incident, Type of Incident.
Return Address: Be sure to include the Name and Return Address for the mailing of the CD.
Questions: Contact the Records Unit at (203) 854-3009 or (203) 854-3151.
For recruitment information, please view the following webpage.
A complete package of information on reporting identity theft is available online.
The Norwalk City Code mandates that all private security alarms be registered with the police department’s alarm administrator. The form to register is available online.
To offer commendations or complaints about a Norwalk police officer, please view the following webpage.
Instructions and application forms for both businesses and individuals are located under "Forms, Reports & Permits".
Please click on the link below for more information, or email us at email@example.com
Resident Beach and Parks Verification information | Norwalk, CT - Official Website (norwalkct.gov)
Please check our website closer to the date:
City Events and Concerts | Norwalk, CT - Official Website (norwalkct.gov)
The Recreation and Parks department is located at City Hall room 225- from 8:30 am to 4:30pm, Monday through Friday, except on holidays.
To find out if you are registered to vote, look up your registration information online or call the Registrar of Voters office at (203) 854-7996.
To find out where to vote, look up your voting location online or call the Registrar of Voters office at (203) 854-7996.
Many Norwalk taxpayers have reached out with questions about their motor vehicle assessments. Every year, the Connecticut Department of Motor Vehicles provides the Assessor's Office a list of all motor vehicles within our jurisdiction that are subject to taxation. The DMV assigns assessed values to the majority of vehicles on that list, but there is a portion of the list that is unpriced. It is up to the Assessor's Office to assign assessed values to those unpriced vehicles, using State approved appraisal guides, such as the JD Power Pricing Guide. This year, after the tax bills were issued, it was brought to the City's attention that some of these previously unpriced vehicles were incorrectly assessed.
As of September 8, 2023, all vehicles that were incorrectly assessed have been re-assessed. The City is mailing revised / corrected tax bills to all taxpayers who were affected. Many taxpayers have already received corrected bills in the mail; many have already paid their revised bills, since July. Taxpayers whose bills have been adjusted are being given a 30 day grace period from the day the bill was mailed in which to pay without interest.
The majority of Norwalk taxpayers have NOT been impacted, as the majority of vehicles were properly assessed. Nonetheless, the value of many motor vehicles has increased, and this has added to the confusion. While taxpayers might have expected their vehicles to decrease in value from one year to the next, that has not necessarily been the case in this past year, and many vehicles have actually increased in value.
Please direct questions concerning your assessment to the Assessor's Office.
If you are expecting to receive a corrected bill in the mail, it will be clearly marked as a Revised Motor Vehicle Tax Bill. You can click the link below to view a sample:
Revised / Adjusted motor vehicle bill: Sept. 2023
Some bills were issued directly from the Tax Collector's Office. They are black and white, and stamped in red to note the bill is a revised tax bill; these bills also bear a blue and red stamp, indicating the last day to pay. Other bills were mailed separately on September 8, 2023. These bills have the Norwalk brand in color, and bear a pay-by date of October 10, 2023. (See link above.)
Bills that were mailed on September 8 include an explanatory letter from the Assessor's Office, in addition to the revised tax bill.
Letter Regarding Adjusted /Revised Motor Vehicle Tax Bills: Sept. 2023
Some taxpayers overpaid; some taxpayers underpaid. Some taxpayers will still owe a balance due, which should be paid by October 10, 2023; other taxpayers are entitled to receive a credit or a refund. Taxpayers with questions about what they owe, paid, or how to make payment should reach out to the Tax Collector's Office. Taxpayers with questions about their motor vehicle assessments or how their assessments were determined should reach out to the Assessor's Office.
IMPORTANT MESSAGE FOR DMV CLEARANCE: If you pay online or over the telephone today (using a credit, debit or ATM card) you will NOT be cleared for DMV for at least TWO BUSINESS DAYS. If you use an E check for delinquent motor vehicle taxes, you may need to wait several WEEKS for clearance.
Our office is open for in person payments and inquiries from 8:30 am - 4 pm.
If you owe back motor vehicle taxes to any Connecticut municipality, you will be unable to renew ANY vehicle, snowmobile, or vessel registrations with the Connecticut Department of Motor Vehicles (DMV), per Connecticut General Statute 14-33. Past due motor vehicle taxes must be paid in full by cash, cashiers’ check, money order, MasterCard, VISA, debit card, or ATM card in order to receive DMV clearance. You also must pay a fee of $5 per vehicle, per year in order to be cleared to register at the DMV.
If you pay with an ‘E Check’, you must provide proof your check has cleared your bank before receiving clearance. All DMV clearances are now processed electronically, online, overnight.
The Tax Collector’s Office is open for in person payments, Monday through Friday from 8:30 am - 4:00 pm. If you pay your back taxes in person today, your clearance will usually be processed overnight, and you would be clear to register at DMV the following business day.
The best way to avoid problems and compliance issues with the DMV is to pay your motor vehicle taxes on time, when they are due.
If you need a clearance today: 1.) If we are able to assist you, we can tell you what you owe; 2.) you can pay at our window, go on line, or call our payment line and make your payment; 3.) then, you can call us back, we can verify your payment, and; 4.) if we are able to access the DMV system, we can clear you immediately (today). We will charge you an additional non-refundable fee of $20, payable to the City of Norwalk, for "Express" DMV clearance. This non-refundable fee is added only if you request immediate clearance, and only if we are able to provide it to you. This service may not always be available depending on our staffing, and because the DMV online system may not always be accessible. We are absolutely committed to helping you with an immediate clearance as long as we are able to do so.
If you can wait a few days: You can pay your motor vehicle taxes online or by telephone, and you will be cleared within two or three business days. You must allow at least two business days for the steps that need to be taken to process your payment (first) and submit clearance to DMV (second).
All outstanding vehicle taxes in your name, including taxes not yet delinquent, must be paid in full for a release to be issued.
The state of Connecticut Department of Motor Vehicles encourages taxpayers to transact business online. Access the Department of Motor Vehicles online from the link on the tax collector’s home page. You can check compliance status (property taxes, insurance, emissions, etc.), renew or cancel license plates, change information DMV has on file for you or your vehicles, and more.
If you have questions about what you owe, please contact the tax collector’s office at (203) 854-7731 or by fax at (203) 854-7770. You may also access your property tax records online by clicking the E Tax Bill link. During COVID-19, our website is updated daily.
View additional methods for paying your taxes.
If you think are being billed improperly for a motor vehicle you MUST contact the Assessor’s Office. The Tax Collector’s Office CANNOT make adjustments for you. This is handled by a different division. Please do not come to our payment window to attempt to deal with this issue. Our staff will NOT be able to help you with this and will direct you to the office next door.
You MUST contact the Assessor’s Office at (203) 854-7888, by fax at (203) 854-7986, or in person at the Assessor’s Office in city hall, during their business hours, which may not be the same as the Tax Collector's hours, depending on staffing. Please do not ignore your bill. Even if your vehicle has been:
If any of these situations applies to you, you may be entitled to a credit. Contact the assessor’s office for information regarding the acceptable forms of proof for the issuance of a credit and bill adjustment. Two forms of written proof are required, and you must apply for the credit within a limited time.
If you got rid of one car, and put the license plates from that vehicle ONTO ANOTHER CAR: You will not have to apply for a credit; it will be handled automatically. You were responsible for paying the bill on the "old" vehicle (July 2023); AND, you should receive (in December 2023) a pro-rated bill on the replacement vehicle ("new" vehicle) with credit for what you paid (July /August 2023) on the "old" vehicle. NOTE: This occurs ONLY IF you put the same plates onto the newer vehicle.
If you got rid of a car, and cancelled the registration, or did not put those plates onto another car, you must contact the assessor's office for information regarding acceptable forms of proof for the issuance of a credit and bill adjustment. (See above.)
Please note that you may have to present your paperwork and then wait up to several days for a response from city staff. This CANNOT be handled by the tax collector’s staff. You will be referred to the Assessor’s Office.
The easiest, most convenient, most economical, and most reliable way to make your tax payment is by E Check (Electronic Check / ACH payment). This can be done online or over the telephone. There is a modest charge of $1.25 for paying by E Check. No actual check writing; no stamp, trips to the mailbox, no paper. Avoid the anxiety and delay of mailing your payment. The payment is secure and timely. The fee for an E Check is usually less than the fees incurred when using a credit, debit or ATM card to pay. Go to the following link: https://www.mytaxbill.gov/inet/bill/home.do?town=norwalk or call (203) 318-9523.
The tax collector’s office is open for in person transactions, with no appointment necessary, from 8:30 am - 4:00 pm. Payments may be made by credit card, debit card, ATM card, check, money order, or cash. There is no requirement to wear a mask in Norwalk City Hall although many employees and visitors still do. If you have questions about the mask policy or other COVID-19 related policies, please contact the Mayor's Office or refer to the Mayor's COVID-19 updates.
You may still make your payment by mail. A courtesy reply envelope is included with your tax bill if you wish to pay by mail, or you may send your payment to: Tax Collector, City of Norwalk, PO Box 5530, South Norwalk CT 06856. Be sure to write your bill numbers on your check. Bill numbers are shown on your payment coupons.
If you wish to have a receipt returned to you, please send both payment coupons and a self-addressed, stamped envelope with your payment. You may expect to receive a receipt back within a few days to weeks. We will not send back your receipt if you fail to include a self-addressed, stamped envelope.
Payments legibly postmarked by the U.S. Postal Service on or before February 1, 2024 are considered on time, regardless of when they are received by the Tax Collector’s office. For your own benefit, obtain a ‘receipt of mailing’ from the U.S. Postal Service when mailing your payment if you choose to mail your payment close to the deadline.
Pay your bill anytime, anywhere - online or telephone payments with a credit, debit, or ATM card. As noted above, for a modest fee of $1.25, you may pay by ACH payment (E Check) from our website or by phone. This affords you the certainty that your payment has been received, eliminates anxiety and worry about mail delivery, eliminates the burden of going to city hall or one of the local banks to pay in person, and allows you to process the transaction at a time that is convenient to you.
There are additional non-refundable fees charged by our payment provider, Invoice Cloud, for securely processing credit, debit and ATM card payments. Fees are an additional 2.99% of the total, and are always disclosed up front.
To pay by credit, debit, or ATM card, or by E Check, call (203) 318-9523, or go to : https://www.mytaxbill.gov/inet/bill/home.do?town=norwalk
Taxpayers are able pay their tax bills in person at area banks from the time they receive their new bills in the mail, until February 1, 2024. You do not have to be a customer of the bank in order to pay there, and there is no charge to you for this service. This service is provided subject to the bank branches’ ability to transact business due to COVID-19; service may be limited to drive through service, or there may be other limitations, depending on the branch. This option is available only through the last day to pay without interest. A list of participating bank branches is found elsewhere on this website. You will receive a receipt from the bank at the time you make your payment. You must bring your entire tax bill with you for this purpose. We are grateful to the local banks who partner with the City to provide this service to our mutual customers.
The first installment was due on July 1, 2023. The second installment is due on January 1, 2024. Taxpayers have a one month grace period in which to pay without interest.
Interest is charged on all past due payments regardless of the reason at the rate of 1.5% per month from the due date (July 1 or January 1). A portion of a month is considered a full month, and interest is not charged by the day, but by the month.
2021 grand list supplemental motor vehicle bills were issued late, with an extended due date and payment period. The last day to pay (only) those bills was April 1, 2023. These bills were for motor vehicles newly registered between October 2, 2021 and August 31, 2022 only. They were sent in February 2023, and were due March 1, 2023. Other bills were not affected by this delayed mailing.
Please check with a tax collector's office staff member if you have any questions.
Demand notices for the first installment are sent in September, and again in March for the second installment. Lien continuing certificates are filed in March.
Taxpayers making payment on past due bills should contact the tax collector’s office, or check the city website, before making their payment, to determine exactly what they owe.
There is an additional charge of $24 to release a lien filed on applicable tax bills for payments received after lien certificates are filed. There are additional charges to release motor vehicles for clearance at the DMV. There are collection agency fees on motor vehicle bills that have been turned over to a collection agency.
Tax sales of tax delinquent property are usually held every two years. The most recent tax sale was held on Monday, October 18, 2021 and the deadline to redeem sold properties was April 18, 2022. Please refer to the tax sale link on this site for important updates and other information.
Interest is charged on all late payments, regardless of the reason.
As owners of property, taxpayers are responsible for paying taxes when they are due, regardless of whether or not a tax bill is received in the mail. For additional information about these specifics, please refer to the tax collector’s legal notices published on the tax collector’s home page. We absolutely do not waive interest charges or fees for any reason. This is in accordance with state law.
We encourage all property owners who are interested in the program and believe they are eligible to contact the tax assessor's office at (203) 854-7888 to discuss the tax deferral program with our staff. It is out hope that we can assist you in attaining any and all property tax relief that is available to you and for which you qualify. If there is any question at all that you may have, we encourage you to discuss it with us. Our goal is to help taxpayers remain in their homes and in Norwalk.