Fingerprinting services, for any purpose, are provided ONLY for bona fide permanent Norwalk Residents. You MUST present a valid State of Connecticut Driver License or Identification Card with a Norwalk address. If you have moved to Norwalk, please follow all State DMV laws and properly change your address with them before getting fingerprinted.
We will only fingerprint Non-Residents as a condition of employment with a Norwalk Company but you MUST bring a letter from the Company on their letterhead that includes your name and purpose of fingerprinting as proof. We will also fingerprint a Non-Resident Business Owner that requires fingerprinting to meet a license requirement. A Non-Resident property owner is not eligible.
LOCATION: Norwalk Police Headquarters - 1 Monroe Street, Norwalk CT 06854. Upon entering the lobby, go left to Records Unit window.
FINGERPRINTING HOURS: TUESDAY: 9:00 am – 12:00 pm & 1:30 pm – 4:00 pm
WEDNESDAY: 9:00 am – 12:00 pm & 1:30 pm – 4:00 pm
BY ONLINE APPOINTMENT ONLY - WALK-INS NOT ACCEPTED.
** Please arrive 5 minutes prior to your appointment start time so your paperwork can be checked. The appointment starts at the beginning time of the appointment slot. If you arrive more than 5 minutes late for your appointment, you will not be fingerprinted as your lateness will interfere with the next appointment slot.
FEES: $15 per Applicant Transaction Number (ATN) on the Livescan or $15 for the first 2 fingerprint cards printed. Then, $5 for each additional card printed.
PAYMENT ACCEPTED: CASH or DEBIT/CREDIT CARD.
STEP 1 - YOU MUST FIRST REGISTER ON THE STATE OF CT CCHRS FlexCheck site**– http://ct.flexcheck.us.idemia.io/cchrspreenroll (CLICK on LINK) and enter your provided 8-digit SERVICE CODE for your fingerprinting reason. This SERVICE CODE will be provided by whomever is requiring you to get fingerprinted for a background check or License/Permit. The SERVICE CODE is specific to each Town/City or Agency and not for Out of State applications. See Below. This registration process will result in the issuance of your Applicant Transaction Number (ATN).
** You DO NOT need to Register on CCHRS FlexCheck if: You have been provided fingerprint cards from another State for an application or need FBI cards to mail with an application. Examples would be: Immigration or Out of State: Nursing - Insurance - Finance - Employment - Pistol Permits.
SERVICE CODES FOR NORWALK APPLICATIONS ONLY:
NORWALK TEMPORARY PISTOL PERMIT APPLICANT: E91E - 8915
NORWALK MASSAGE THERAPIST / EMPLOYEE: F74B - CBF5 Massage Therapist Instructions
NORWALK PAWNBROKER LICENSE: 2CD5 - D4AE
NORWALK PRECIOUS METALS/STONES LICENSE: 9BF0 - 6532
NORWALK SECOND HAND DEALER LICENSE: A304 - 397B
COMMON STATE OF CT SERVICE CODES:
LETTER OF GOOD CONDUCT: 2F3A - 90FB
DMV PUBLIC PASSENGER ENDORSEMENT: 618E - A155
BOARD OF PARDONS/PAROLE: 96EO - A9E5
After you have confirmed your Service Code, enter your required personal information and pay the required fee. The fee paid at this time is to the State of CT for the future fingerprint background checks by the State of CT and the FBI. Once you click Submit, you will receive your Applicant Transaction Number (ATN) by email that has been assigned for you to be fingerprinted. You MUST bring this Applicant Transaction Number to your fingerprint appointment by either printing out the email response or producing it on your cell phone at the Records Unit window.
WE CANNOT OPEN THE FINGERPRINT MACHINE WITHOUT YOUR APPLICANT TRANSACTION NUMBER (ATN) AND YOU WILL NOT BE FINGERPRINTED.
STEP 2 - BOOK YOUR FINGERPRINT APPOINTMENT DAY/TIME HERE - CLICK ON LINK - Fingerprinting Online Scheduling - AND CHOOSE THE FINGERPRINTING CALENDAR.
**Note: When booking, you will receive an email from "Norwalk Online Appointment" (also check your Junk Inbox). You must click on the blue word "CONFIRM" within 24 hours to lock in the appointment or it will be purged. If a calendar month has no appointment times showing - click NEXT MONTH on the top right of calendar.
** NOTE: MOISTURIZING HANDS FOR SEVERAL DAYS PRIOR TO YOUR APPOINTMENT WILL HELP WITH THE QUALITY OF YOUR PRINTS.
BAD WEATHER POLICY: We will mirror the Norwalk Public Schools for the day in question. If the Schools are closed for the Day - Fingerprinting will be Canceled for that Day. If the Schools have a Delayed Opening - the morning session of Fingerprinting will be Canceled. If the Schools have an early Dismissal - the afternoon session of Fingerprinting will be Canceled. https://norwalkps.org/
An effort will be made to reschedule the canceled appointments on the Thursday of the same week at the same appointment times. You will receive an email confirming the rescheduled appointments.
Any questions can be directed to the Norwalk Police Identification Unit at (203) 854-3019 and leave a message for a return call.