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The original item was published from 3/16/2020 4:10:00 PM to 3/16/2020 4:12:41 PM.

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Health News

Posted on: February 4, 2020

[ARCHIVED] COVID-19 Update: Changes to Health Department Schedule and Services

Updated March 16, 2020, 4:00 pm

The Norwalk Health Department continues to closely monitor and respond to the outbreak of respiratory illness caused by COVID-19 (novel Coronavirus, 2019). The Health Department has also set up a COVID-19 Information page, where we will share information with the public about this rapidly changing situation. 

The Health Department and City officials are encouraging our residents to help minimize the spread of COVID-19 by practicing social distancing (e.g., cancelling large gatherings/meetings, working remotely when possible, and eliminating any unnecessary close contact with people). As a result, the Health Department is announcing the following changes to its schedule and services to enable us to provide essential services to the community and dedicate necessary resources to our COVID-19 response. 


Beginning Monday, March 17, the Health Department building will be closed to visitors until further notice. The Health Department is not taking in-person appointments or walk-ins at this time. Staff will conduct essential business by phone and email, Monday through Friday, 9 am to 2 pm. 


  • Feel sick and/or have questions about medical care or testing? Call your doctor, or the Nuvance Health COVID-19 Community Hotline: (888) 667-9262 
  • Have general questions about COVID-19? Call 2-1-1, or text "CTCOVID" to 898211
  • Have questions about exposures and need guidance? Call the Health Department: (203) 854-7776


For Questions About...Call / Email...
(203) 854-7885 / 

Lead poisoning prevention
Sexual health
Tuberculosis control


(203) 854-7835

Housing complaints
Licenses and permits
Restaurant inspections
Other inspections (salons, pools, daycares, etc.)
Septic systems
Weights and measures  

(203) 854-7824

All other questions   

(203) 854-7776 

We ask that Norwalkers stay informed through reputable news sources, including the CT Department of Public Health and the US Centers for Disease Control and Prevention. In addition, you can take steps to prevent the spread of COVID-19:

  • Practice social distancing (e.g., cancel large gatherings/meetings, work remotely when possible, limit the number of people with whom you come into close contact) 
  • Wash your hands often with soap and water for at least 20 seconds. (Use an alcohol-based hand sanitizer, if soap and water are not available.)
  • Avoid contact with affected patients.
  • Stay home from work and school when you are sick.
  • Cover your cough or sneeze into your elbow, throw tissues away and wash your hands immediately.
  • Clean and disinfect frequently touched objects and surfaces

For more information:

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