After another successful year, the City of Norwalk is continuing its call-in bulky waste collection program through 2020 for residents in the 4^th Taxing District who receive City garbage collection. There are no collections in February 2020 due to winter weather, and no collections in November 2020 due to yard waste collection.

“Hundreds of tons of materials have been collected over the last two years. This program has really been a home run,” said Norwalk Mayor Harry W. Rilling. “Being able to call in and schedule a pick-up, rather than waiting for a set time, provides residents with much-needed flexibility. I encourage more members of the public to take advantage of the program in 2020.”

In 2018, the City rolled out the pilot program – where residents could call and schedule a curbside pick-up of bulky waste – for anyone who received city garbage collection. Before the pilot began, all residents were responsible for bringing bulky waste to the Transfer Station. In 2018, the first year of the call-in program, the City made over 1,000 stops and collected more than 120 tons of bulky materials, metal, and plastic being collected. Last year, the City made nearly 1,200 stops, which resulted in more than 133 tons of bulky materials, metal, and plastic being properly collected and discarded.

Residents who receive city garbage collection can request up to three collections per year. Items such as mattresses, box springs, couches, and carpets can be picked up. Certain items, like construction materials, hazardous waste, Freon appliances, tires, and motor vehicle parts, are not permitted. A full list of what can – and cannot – be disposed of through the bulky waste collection is available online.

Residents are required to call Customer Service at (203) 854-3200 ext. 4 to request a collection of bulky items. Requests can be placed anytime up until 4:30 p.m. on the Monday before their scheduled collection, and if a holiday falls on a Monday, until noon on Tuesday. If a collection is canceled due to inclement weather, the collection will be postponed until the following month.

To view a map of zones and collection dates, visit norwalkct.org.