Pay in Person

 The Tax Collector's office is open for in-person payments Monday through Friday from 8:30 am - 4 pm.   No appointment is needed, and we do not close for lunch.   

PLEASE SEE OUR HOME PAGE FOR HOLIDAY HOURS / CLOSINGS.

We are located in Room 105 on the first floor of City Hall.  Enter through the main entrance, and the security guard will direct you.  You may pay your taxes with a check, money order, cash, debit card, credit card, or ATM card.  

Please note there is no "drop off" box for tax payments.  If you come to pay in person, we will process your payment and you will receive a receipt at that time. 

The last day to pay the second installment without interest was Thursday, February 1, 2024.  

PLEASE READ ON FOR IMPORTANT INFORMATION CONCERNING PAYMENT OPTIONS and SYSTEM ISSUES. 

The Tax Collector’s and Assessor’s offices converted to a different software system on March 1, 2023.    The online E tax bill lookup system also has changed.  The new system looks different, but you still are able to look up what you owe, and what you paid.  You now are able to put items directly in your "shopping cart" to pay them.  

  The requirement to wear a face mask is no longer in effect in Norwalk City Hall.   Please contact the Mayor's Office, or refer to the Mayor's COVID 19 updates, for details about this policy and recent updates and directives about mask wearing at City owned facilities and other COVID 19 policies.  Please try to stay six feet away from others, in compliance with physical distancing directives.   If you are not feeling well, please be respectful of your neighbors - choose another day to come, or make your payment remotely. 


  There are several alternative ways you can make your tax payment:


  1. BY MAIL - send to Tax Collector, 125 East Avenue, Norwalk  CT 06851 

  2. ON LINE - https://www.mytaxbill.gov/inet/bill/home.do?town=norwalk (click link) 

  3. OVER THE TELEPHONE : CALL 1-203-318-9523

You may pay your taxes on line at  https://www.mytaxbill.gov/inet/bill/home.do?town=norwalk  or call 1-203-318-9523  to pay by phone.  Our city website posts updated property tax information daily.  There are additional fees charged for using a credit, debit or ATM card: 2.99%, payable to the service provider. There is an additional fee of $1.25 for using an E Check (ACH payment). The E Check may be your most cost effective and efficient option for timely payment, without the uncertainty of mailing, or the inconvenience of paying in person. 


     If you need to look up your payment history for income tax purposes, the city website maintains five years of payment history online.  See the E Tax Bill Lookup on this site. 

 

  If you need directions to Norwalk City Hall, please click below: 


   In cases of inclement weather, please call ahead. If City Hall is open, we are expected to be open, but in extreme weather, please call ahead to be sure.       

 
   Paying at Banks during the collection period:   You may pay your property taxes in person at one of 10 participating bank branches within Norwalk during the collection period only.  You do not have to be a customer of the bank in order to pay there, and there is no charge for this service.  This remains subject to any conditions (COVID 19 related) the branches choose to apply.  View more information and a list of participating banks.  This provides convenience and flexibility and allows taxpayers who wish to have an in-person transaction to do so without the challenge of having to park at the City Hall campus.  You must always bring your most recent tax bill(s) with you to the bank branch.  You will receive a receipt at the time of payment.  Please do not attempt to pay Norwalk property taxes at out of town branches. 
 
              
 
                      
 

Due Dates & Delinquent Notices

 Tax bills for the grand list of October 1, 2022 (grand list date) were due on July 1, 2023, and January 1, 2024.  Tax rates for these taxes were set on May 1, 2023 by the Board of Estimate and Taxation of the City of Norwalk, in accordance with the city charter.  More information about the budget process leading up to the billing of these property taxes can be found elsewhere on this website (Office of Management and Budgets).  Information about appealing those taxes may be found on the Tax Assessor's page on this website. 
  

Delinquent and demand notices for past due payments were sent in September 2023, and will be sent again in March 2024.  We will file lien continuing certificates in March, 2024.   The term "demand" is prescribed by state statute and is not meant to imply rudeness toward the taxpayer.