Tax Collector’s Office Window Hours: Monday through Friday, 8:30 am to 4 pm.   We do not close for lunch.    Please note City Hall is CLOSED Monday May 29 for Memorial Day.  Our office will reopen Tuesday morning, May 30 at 8:30 am. 

PLEASE READ ON FOR IMPORTANT INFORMATION CONCERING PAYMENT OPTIONS and SYSTEM ISSUES. 

The Tax Collector’s and Assessor’s offices converted to a different software system on March 1, 2023.   Please be patient with us as we learn to process payments and navigate this change.   

There may be issues with the online payment portal and / or the telephone payment system as we continue to refine how our new software works.  If you are unable to make a payment online or over the phone at this time, please try again several hours later, or the next day.  We expect these lingering issues to be resolved soon.  

The online E tax bill lookup system also has changed.  The new system looks different, but you still are able to look up what you owe, and what you paid.  You will now also be able to put items directly in your "shopping cart" to pay them.  

We are mindful of the inconvenience to taxpayers and have scheduled this conversion at a time when the impact will be minimized (at the beginning, rather than end, of a month).  We appreciate your patience.  
   
Bills for the second installment were due January 1, 2023, payable without interest by February 1, 2023.  Interest for the month of May on second installment payments is 7.5%.  This represents 1.5% per month for five months (January through May) because interest reverts back to the January 1 due date.  Interest is charged by the month, not per diem.    
   
Tax bills for the first installment were payable by August 1, 2022, and are charged 16.5% interest for the month of April 2023 (1.5% per month for 11 months, reverting back to the July 1, 2022 due date).   

We filed lien continuing certificates on May 19, 2023.  There is now an additional charge of $24 to release the lien that has been filed. 
   
Bills are available online (E Tax Bill Lookup, upper left corner of this page, in the dark blue column).       
   
Please note:  Supplemental motor vehicle tax bills for newly registered vehicles (first time registration) that were processed between October 2, 2021 and July 31, 2022 were mailed on Feb. 21.  Normally, these bills would have been due January 1, 2023, payable by February 1, 2023.  This year, these bills were issued late, and were due March 1, 2023, payable without interest by April 1, 2023.   

 This extension applied ONLY to these supplemental motor vehicle tax bills and DID NOT AFFECT second installment payments on the 2021 grand list (due January 1, 2023, and payable by February 1, 2023).  

If you have any questions about this, please do not make any assumptions, but instead, please speak with a staff member in order to receive the correct information concerning pay-by dates and interest charges.    
         
Please enter City Hall through the main entrance. You will be greeted at the security desk, and directed to Room 105, on the first floor. 

   

   The service of paying your property tax bill in person at one of 10 local bank branches was available through February 1 only.  We expect to be able to offer this service again in June 2023 for the next tax collection period.  This service is offered at no additional cost to you. You do not have to be a customer of the bank to pay there! Walk in, or drive up. Any bank-imposed COVID 19 restrictions may apply. You always need to bring your newly mailed tax bill with you to use this service. Please check back here for updates in June, 2023.  
         
    
      
         

 

• On May 2, 2022, the Board of Estimate and Taxation set the mill rates for the fiscal year beginning July 1, 2022.  These rates generate taxes based on the Grand List (assessment date) of October 1, 2021.  This grand list (still) reflects values from the 2018 citywide property revaluation.  You can view those mill rates here:
   
   Mill Rate Summary

The tax rates for the upcoming July 2023 tax billing were set by the Board of Estimate and Taxation on May 1, 2023.  There were public hearings on the proposed operating budget, city spending, and taxation throughout the spring of 2023.  More information can be found elsewhere on this website.  

The city will undergo a property revaluation for the October 1, 2023 grand list.  The revaluation will affect taxes that come due in July, 2024.  The revaluation will have no effect on taxes until that time.  Questions about the revaluation should be directed to the Assessor's Office. 

            Property Taxes Q & A Pamphlet 

• “Where Your Tax Dollar Goes” - FYE 2020
• Tax Collector's Legal Notice: June 2022
• Tax Payment Information Policy
•  The E Tax Bill look up online is now available 
• Business personal property:  Declarations are due by November 1 in the Assessor's office.  To download a copy of the form, go to the Norwalk Assessor's page.  There is a penalty assessed for filing after November 1. For further details please contact the Assessors.  

   Location: Room 105, on the first floor (ground level) of Norwalk City Hall.   

   Mailing address: Tax Collector, 125 East Avenue  Room 105, Norwalk,  CT  06851

   Tel: (203) 854 - 7731   Facsimile: (203) 854 - 7770

 Responsibilities: The tax collector's office is responsible for the billing and collection of property taxes and other charges that comprise approximately 90% of the city's operating revenue. The office operates under the authority of the Connecticut General Statutes. 

 Taxes and charges collected include:

• Real estate taxes
• Motor vehicle taxes
• Business personal property taxes
• Sewer use fees
• Sewer assessment fees, IPP fees, and other city charges 

• Glossary of terms related to tax collection. 
• Q & A on Elderly & Disabled Tax Relief 
• Q & A on Tax Information 
• Senior Services and Money Saving Programs
• Tax Collector's Legal Notice, January 2021