- City Government
- Tax Collector
Tax Collector’s Office Window Hours: Monday through Friday, 8:30 am to 4 pm. We do not close for lunch.
Please note City Hall is CLOSED Monday, June 19 in observance of Juneteenth. Our office will reopen Tuesday morning, June 20, at 8:30 am.
PLEASE READ ON FOR IMPORTANT INFORMATION CONCERING PAYMENT OPTIONS and SYSTEM ISSUES.
The Tax Collector’s and Assessor’s offices converted to a different software system on March 1, 2023. There are changes, and we appreciate your patience as we all learn to navigate these changes together.
Your tax bill will look different this year! Please check back here for updates. We expect to have motor vehicle and business personal property bills available online by June 10. Real estate bills will be available at a later date. Check back here for updates. Last day to pay is Tuesday August 1, 2023.
The online E tax bill lookup system also has changed. The new system looks different, but you still are able to look up what you owe, and what you paid. You are now able to put items directly in your "shopping cart" to pay them.
Bills for the first installment of the October 1, 2022 grand list will be due July 1, 2023, and payable without interest by August 1, 2023. Interest for the month of August on late first installment payments will be 3%. This represents 1.5% per month for two months (July and August), because interest reverts back to the July 1 due date. Interest is charged by the month, not per diem.
Our office filed lien continuing certificates in May, 2023 for tax bills owing past due taxes on the 2021 grand list (due July 2022 and / or January 2023). There is now an additional charge of $24 to release the lien that has been filed.
New tax bills (due July 1, payable by August 1) will be available online (E Tax Bill Lookup, upper left corner of this page, in the dark blue column) soon. Please check back here for updates. We expect motor vehicle and business personal property bills to be available online by June 10. Real estate bills are not yet available.
Please enter City Hall through the main entrance. You will be greeted at the security desk, and directed to Room 105, on the first floor.
Do you have questions about why your motor vehicle value increased? Click the links
below (or in the Quick Links section on your right) for articles about why motor vehicle
values have gone up.
** This information was shared by the Connecticut Association of Assessing
Officers (CAAO). Further questions should be directed to the Norwalk Assessor's Office.
125 East Avenue Room 105 Norwalk, CT 06851
If you are staying close to home due to COVID-19 concerns, there are still options for making your tax payment right from home. You may pay by mail, or online or over the telephone using a debit, credit or ATM card, or (recommended) by using an "E check" (ACH payment). Make your check payable to "City of Norwalk Tax Collector" and mail to:
City of Norwalk
125 East Avenue Norwalk, CT 06851
If you need to look up your tax payment history for income tax purposes, we maintain five years of payment history online on the website, above.
You may also pay online using an electronic check ("E check" / ACH payment). The non refundable fee for using an E Check is only $1.25.
The non-refundable fee for using a credit card is an additional 2.99% as of March 26, 2023 (the fee had been 2.75%), paid to the service provider, Invoice Cloud. These services are available at any time, 24/7. Our website updates paid property tax information daily.
- On May 1, 2023, the Board of Estimate and Taxation set the mill rates for the fiscal year beginning July 1, 2023. These rates generate taxes based on the Grand List (assessment date) of October 1, 2022. This grand list (still) reflects values from the 2018 citywide property revaluation. You can view those mill rates here:
Mill Rate Summary
There were public hearings on the proposed operating budget, city spending, and taxation throughout the spring of 2023. More information can be found elsewhere on this website.
The city will undergo a property revaluation for the October 1, 2023 grand list. The revaluation will affect taxes that come due in July, 2024. The revaluation will have no effect on taxes until that time. Questions about the revaluation should be directed to the Assessor's Office.
- “Where Your Tax Dollar Goes” - FYE 2020
- Tax Collector's Legal Notice: June 2022
- Tax Payment Information Policy
- The E Tax Bill look up online is now available
- Business personal property: Declarations are due by November 1 in the Assessor's office. To download a copy of the form, go to the Norwalk Assessor's page. There is a penalty assessed for filing after November 1. For further details please contact the Assessors.
Location: Room 105, on the first floor (ground level) of Norwalk City Hall.
Mailing address: Tax Collector, 125 East Avenue Room 105, Norwalk, CT 06851
Tel: (203) 854 - 7731 Facsimile: (203) 854 - 7770
Responsibilities: The tax collector's office is responsible for the billing and collection of property taxes and other charges that comprise approximately 90% of the city's operating revenue. The office operates under the authority of the Connecticut General Statutes.
Taxes and charges collected include:
- Real estate taxes
- Motor vehicle taxes
- Business personal property taxes
- Sewer use fees
- Sewer assessment fees, IPP fees, and other city charges
- Lisa Biagiarelli, CCMC, Esq., Tax Collector
- Al C. Palumbo, Jr., CCMC, Assistant Tax Collector
- Cynthia D. Haith, CCMC, Delinquent Tax Collector
- Jeanette Lopez, CCMC, Supervisor of Data Records (* Jeanette habla espanol) Escrow account maintenance; adjusted bills / certificates of correction; refunds; IVR and ACH payment posting
- Cathy Petrini, CCMC - Senior Cashier Transmittals, deposits; IVR & ACH payment posting; refunds; cashiering
- Charise Bronson Haith Tax Administrative Aide Cashiering; accounts payable; payroll garnishment; customer service; DMV issues; lien releases; recordkeeping
- Kalenia Woolford - Tax Administrative Aide Cashiering; refunds; bank branch collection processing & reconciliations; customer service; recordkeeping
- Joann Santiago - Cashier / Clerk (* Joann habla espanol) Cashiering; customer service; posting and recordkeeping
- Glossary of terms related to tax collection.
- Q & A on Elderly & Disabled Tax Relief
- Q & A on Tax Information
- Senior Services and Money Saving Programs
- Tax Collector's Legal Notice, January 2021