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Customer Service Center - Help Desk
Responsibilities
The Customer Service Center is a city asset. The Customer Service Center:
- Answers questions
- Initiates service requests to all city departments in response to complaints or concerns, and provides a means for followup to those service requests
- Click & Request City Services
- Provides information
- Receives and records complaints and concerns
Additional Resources
- Click & Request City Services
- Information Help Desk
- Fourth Taxing District collection map
- Road Paving Program
- Sanitary Sewer information
- Solid Waste, Recycling and Yard Waste
- Street Sweeping
- Senior Services and Money Saving Programs
- Freedom of Information Request
- Website Feedback
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Customer Service
Phone: (203) 854-3200
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Customer Service Center
Physical Address
125 East Ave.
Norwalk, CT 06856
Phone: (203) 854-3200
Hours
Monday - Friday
8:00 am - 4:00 pm
- Where is my voting location?
- How can I get tax bill information?
- When is my garbage collection day?
- Why wasn't my garbage / recycling / yard waste collected?
- When is the next yard waste collection?
- Where is the Yard Waste Site located?
- Where is the Transfer Station located?
- How do I get a Disposal Pass to use the Transfer Station or Yard Waste Site?
- If my collection day falls on a holiday, when will my garbage and recycling be picked up?
- Where can I get a recycling cart?
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The City of Norwalk Moves Forward with a Comprehensive Recommended Revision of its Charter
The City of Norwalk Moves Forward with a Comprehensive Recommended Revision of its Charter; Referendum to Appear on November Ballot Read on... -
Mayor Rilling Announces all Three Major Credit Rating Agencies Reaffirmed Norwalk's Bond Rating
Mayor Rilling Announces that all Three Major Credit Rating Agencies Have Reaffirmed Norwalk's Top-Tier Bond Rating Read on... -
Norwalk gets Recognition as the Best Place for Families to Live in and Highest Quality of Life in CT
Mayor Rilling Highlights the City of Norwalk’s recent Recognition as the Best Place for Families to Live in and Highest Quality of Life in CT Read on...
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